In light of the government’s announcement on March 23 2020, we have made the decision to stop taking orders online or over the phone. The safety of our staff and those we work with throughout the supply chain, is our priority.
Please be assured all orders that have been placed will be despatched as normal, but may be subject to delays.
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We hope you will be delighted with your purchase, however if you change your mind you can return your order in its original condition, with proof of purchase, to one of our National Trust shops or via our online customer service centre and we will exchange or refund your order.
For more information see our delivery and returns page.