Overview
'Owl' we want for Christmas this year is Carol the Christmas Owl and her lovely holly brooch.
Made from 100% sustainable New Zealand wool. Lovingly hand crafted using traditional needle and wet felting techniques by skilled artisans in Nepal.
Care instructions
Felt is fantastically simple to care for. Wiping with a wet cloth will remove most stains. If the item needs to be thoroughly cleaned, hand wash it in luke warm water with a plain soap (no perfumes or dyes), then wring it out and leave it to dry. When felt is worn often, it tends to grow small piles of loose wool fibres. This happens with all wool products. Just pull them off the item, or on smaller thinner items just cut them off. Felt actually becomes stronger with wear. Steam or Iron the felt to remove wrinkles, you could also do this if it is looking a bit sorry for itself.
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Delivery
Please note, we are currently only able to deliver to UK addresses, including Northern Ireland and British Isles of Jersey and Guernsey.
Free delivery on orders over £50
Standard UK delivery: £4.95 (3-5 days)
Express UK delivery: £6.95 (1-2 days)
Returns
We hope you will be delighted with your purchase but if you change your mind, you can return your order in its original condition, with proof of purchase, to our online customer service centre and we will exchange or refund your order.
Please note that customers are responsible for the cost of returning the item/s, unless incorrect or faulty.
For more information, please see our delivery and returns page.