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Contact Us

If you have a question regarding your order, please email online.shop@nationaltrust.org.uk

If you have a question regarding your order or to place an order by phone, please call 0300 123 2025.

For general enquiries about the National Trust, about membership or about one of our special places, please email enquiries@nationaltrust.org.uk or call 0344 800 1895.

For press enquiries please contact Claire Beale, PR Officer, claire.beale@nationaltrust.org.uk

Normal Opening Hours

Monday - Sunday

8am - 8pm

Please note: On Friday 4th August, the customer service phone line will close early at 6pm as an exception only. Service will assume as normal at 8am the following day. Apologies for any inconvenience.

Delivery information & charges: 

For all information on delivery information and charges please click here.