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Contact Us

If you have a question regarding your order you can contact our online shop order fulfilment team by email or by phone.  The email address is online.shop@nationaltrust.org.uk  This email address is for enquiries about the online shop only.  The phone number for online shop enquiries only is 0845 0744067.  Our lines are open Monday to Friday, 9am to 5pm.

If you have a general enquiry about the National Trust - about Membership or about one of our special places -  please contact enquiries@nationaltrust.org.uk or by phone on 0844 800 1895.

For press enquiries please contact Sally Williams, PR Officer, Sally.williams@nationaltrust.org.uk

For craft enquiries please contact Genevieve, Artisan & Craft Buyer, Genevieve.sioka@nationaltrust.org.uk